The Quaycell Extended Guarantee

– for all professional roofline installers

The Quaycell 20 Year Extended Guarantee is available to all installation companies when they install Quaycell WHITE fascias and soffits together with Kayflow WHITE gutters. If the installation is registered on this website the product guarantee on the whole system (fascias and gutters) will be extended to 20 Years.

Installers are reminded that this is a product guarantee and not an installation guarantee which they should give their customers separately.

Step1 - Trading and Installation Declaration

Please read the Quay Plastics Trading and Installation Declaration. By registering your company and any extended guarantees on this website we will assume that you are a bona fide representative of your company and have read and agreed to the Quay Plastics Trading and Installation Declaration on behalf of your company.

Step 2 - Register your company

  • First you need to register your company using the company registration form
  • You will then be sent a password and username
  • Once you have these you can log in and start registering your extended guarantees.

Step 3 – How to register extended guarantees

  • Log in to your account with your username and password
  • Fill in your customer’s details for the property and submit the form
  • While you are logged in you can also:
    • Print off a copy of the guarantee for your customer at any time.
    • Change your company details
    • Change your password
  • Your customer can pass on the guarantee to any new owner of their property – email info@quayplastics.co.uk

Notes on Consumer Protection

  1. In order to provide a reasonable degree of protection for consumers Quay Plastics requires all installers who wish to register Quaycell Extended Guarantees to accept the Terms and Conditions set out in the Quay Plastics Trading and Installation Declaration. By registering your company and any extended guarantees on this website we will assume that you are a bona fide representative of the company and have read and agreed to the Quay Plastics Trading and Installation Declaration on behalf of your company.
  2. In addition Quay Plastics will from time to time contact a random sample of homeowners registered on this website and ask them to provide information concerning the quality of the installation and the service that was provided with the installation.
  3. Quay Plastics reserves the right, at its own discretion, to withdraw access to the Quaycell Extended Guarantee registration facility. This will apply to any installer that Quay Plastics decides has not fulfilled the quality, service or sales and marketing requirements set out in the Quay Plastics Trading and Installation Declaration.
  4. Quay Plastics does not use the information registered on this site for any other purpose than to administer Quaycell Extended Guarantees. This information will not be given or sold to any third party including other members of the Epwin Group of Companies.